If you’re in a foreign country and the language barrier becomes insurmountable, then this can be compounded. Airline offices may not be located in the city you are spending your holiday in, funds may not be readily available to re-purchase a ticket, and time may be of the essence.
Air tickets are not like traveler’s checks where you can replace them easily because the reservation is in the computer. On your credit card receipt or travel agency itinerary is where your ticket number may be shown. If not, then carry it separately from your ticket once you’ve jot down the number. You need to bring it with you on your trip. The airline can process your refund application more quickly if the ticket goes astray or even issue a replacement ticket on the spot if you’re able to give them this number.
If you lost the ticket, it should be reported immediately to the airline that’s the issuing carrier at the top of the ticket. Repurchasing a ticket may be required if you want to continue your trip. The new ticket may cost more than the previous one if you no longer meet all the restrictions on your discount fare like a seven day advance purchase. As long as you haven’t changed the cities, flights, or dates on your trip, the higher fare will eventually be refunded.
The airline will begin processing your refund application once the they’ve established that you actually bought the ticket. There’s usually a waiting period of 2-6 months. While the refund is pending and someone used or cashed in your ticket, then the airline may not give you your money back.
Finally, there is a handling charge that the airline may deduct from the refund. All in all, getting a refund or replacement for a lost ticket is a lot of trouble, and there’s no guarantee you’ll receive either one.
Store the copy of your ticket (the back page) in a safe place. At your hotel, your ticket can be kept safe in the in-room safe or the safe behind the check-in counter. Don’t carry your ticket with you when you’re dining, sightseeing, or shopping.
The key to a hassle free vacation is prevention. Don’t lose the ticket in the first place and this advice is the best option you have.
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